Proactive maintenance, security monitoring, and real human support. Monthly plans or pay-as-you-go.
These tasks require significant time and are quoted separately at agreed rates.
Support hours: Mon–Fri, 9am–5pm
Emergency out-of-hours support available by arrangement
All prices ex. VAT. No long-term lock-in.
Your included hours cover any technical work we do on your behalf — updates, fixes, minor edits, performance improvements. We'll always let you know if a request will use your hours before we start.
We'll let you know when you're approaching your limit and agree any additional work before proceeding. Extra hours are charged at your plan's discounted rate.
Yes, you can upgrade or downgrade at any time. Changes take effect from your next billing date.
Major projects like redesigns, new features, or large-scale changes are quoted separately as project work, not deducted from your support hours.
We recommend 3 months to see the full benefit, but all plans are month-to-month with no long-term lock-in. Cancel anytime with 30 days' notice.